Day 1 / Understand
On day one we:
- Defined our sprint goal and hypothesis.
- Created a list of risk and assumptions.
- Conducted expert interviews (interviews with product owners and students)
- Created user personas from those interviews
- Created user flows (see below image)
The user interview findings allowed us to find 3 focus points of the sprint:
- Navigation “I struggle to find my way around campuses and buildings.“
- Understanding “I want to do better. I want to better understand what is part of my curriculum and what's expected.“
- Priority “There is a lot of information available but I don’t always know what is most important.“
Day 2 / Create & Define
On day two we:
- Created ‘How Might We’ post-its (see below images)
- Sketched (Notes > Ideas > Concepts)
- We then dot voted on those sketched and authors of the sketches gave ‘solution presentations‘
Day 3 / Decide & Flow
One day three we:
Looked at our 4 key product moments and created storyboards to take away and build prototypes. Those 4 key moments were:
- My dashboard: Priority - Overview - Assessment priority - time, date and time left.
- My Calendar: Find and understand - Day timeline with free space.
- Grade infographic: Understand - at a glance info.
- Priority infographic: Priority at a glance.
Day 4 / Prototype
Below you can see the 4 key moments protyped for product testing.
Day 5 - Test & Validate
On the fifth day we:
- Conducted interviews on 5 student users
- Used lookback to record gestural and facial interactions
Beyond the Sprint
From user testing we had a combination of valuable positive and negative feedback that we used to move to the next iteration and present to stakeholders.
The product is now in development.